Does Robinhood offer 24/7 customer service via live chat?
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No, Robinhood does not offer 24/7 customer service via live chat. Their live chat support is available during regular business hours, typically Monday through Friday, from 9 AM to 6 PM (Eastern Time). While this means you can get help during most of the weekday, you won’t be able to access live chat outside these hours. However, if you need assistance after hours, Robinhood’s Help Center remains accessible on both the app and website, where you can find self-service solutions, FAQs, and troubleshooting guides. For issues that require direct attention, you can submit a request or email Robinhood’s support team, and they will follow up as soon as they are available. Although live chat support isn’t available 24/7, Robinhood strives to provide efficient assistance during the hours it is offered, ensuring users can get help when they need it most.