How do I resolve technical issues while using Robinhood from a new device with the help of chat support?
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Learn how to log in to Robinhood from a new device here.
If you're trying to access Robinhood from a new device and encounter issues, Robinhood’s technical chat support is available to help. When logging into a new device, you may face challenges with verifying your identity or receiving authentication codes. The technical team will guide you through the troubleshooting process, such as ensuring you are entering the correct credentials or resetting your two-factor authentication settings. They may ask you to confirm your device details and assist with re-verifying your account. In some cases, they will recommend clearing your browser’s cache or reinstalling the app. If needed, they may escalate the issue to further resolve your access.